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From the purchase of the wrapping machine , the customer is supported in all phases of installation and initial start-up operations by technicians and sales consultants with high sector expertise and professionalism.<\/p>\n
One of our main targets is to minimize machine downtime, thanks to services and solutions such as remote video assistance , a spare parts service that ensures shipment in 24h , remotely installable machine software update programs.<\/p>\n
Atlanta also offers its customers the opportunity to attend training and updating courses on the use and maintenance of the machinery both on-site and by remote so that the customer is always up to date with the technologies and innovations offered on each model.<\/p>\n
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When ordering the machinery, the customer can request the “REMOTE FAT” service and attend the machine testing in plant during which all the salient features of the acquired machinery will be explained by specialized technicians, all live from the factory at our production site.<\/p>\n
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The presence of subsidiaries and dealers all over the world guarantees significant advantages from the point of view of after-sales service. For example, it will always be easy and fast to find spare parts thanks to the widespread presence of spare parts warehouses, and to take benefit of the prompt intervention and support of technicians anywhere in the world for maintenance, assistance or resolution of any issue.<\/p>\n